Our team is ready to help you create the best online Secret Santa experience. Ask questions, share suggestions, or request technical support.
For general inquiries, technical support, and business matters:
contato@sorteador.com.brWe respond within 24 business hours
Fast, direct support via WhatsApp for urgent matters:
Open WhatsApp →Available Monday to Friday, 9 AM to 6 PM
Premium Support: Customers with active WhatsApp service get priority 24/7 support during their draw period.
Use our recovery page and enter your email. If you still have trouble, send us an email with the group name and approximate creation date.
Contact us immediately via WhatsApp for priority support. Include the group code and a detailed description of the problem.
For questions about WhatsApp service payments, email contato@sorteador.com.br with your receipt and order code.
We love suggestions! Send us your ideas by email, describing the feature you'd like and how it would improve your experience.
For partnership proposals, press inquiries, or business matters, email contato@sorteador.com.br with the subject "Partnership" or "Press".
We are part of Sorteador.com.br, a pioneer in online draws in Brazil since 2009. Our mission is to deliver the best Secret Santa experience by combining technology, simplicity, and reliability.
We are committed to service excellence and to delivering a secure, fair, and easy-to-use platform for everyone.
Don't wait! Create your group now and share it with friends. It's free, fast, and we guarantee a fair draw.
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